Terms and Conditions

Terms and Conditions for Alarms America Services

1. Acceptance of Terms

By using Alarms America’s services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Alarms America provides home security system sales, installation, and monitoring services. Our services are subject to the specific terms outlined in the contract signed by the customer.

3. Payment Terms

Payment for services is due upon installation or as outlined in the contract. Late payments may incur late fees as detailed in the contract.

4. Installation and Maintenance

Alarms America will perform installations in accordance with industry standards and local regulations. Maintenance schedules and procedures are outlined in the contract.

5. Monitoring Services

Our monitoring services are provided by ADT. The terms and conditions of ADT monitoring services apply to all customers. Please refer to the ADT monitoring agreement for details.

6. Limitation of Liability

Alarms America is not liable for any damages arising from the use of our services, unless such damages are a direct result of our negligence or breach of contract. Our liability is limited to the amount paid by the customer for the specific service in question.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [State].

8. Changes to Terms

Alarms America reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website.

9. Contact Us 800-778-8731

For any questions or concerns regarding these Terms and Conditions, please contact us at 800-778-8731 or support@alarmsamerica.com

By opting in to receive communications from Alarms America, you agree to the following terms:

Consent to Communicate
By providing your phone number through our website, contacting us directly by phone or text message, or requesting information about our services, you consent to receive conversational text messages related to your inquiry, appointments, installations, account information, or customer support.

Message Purpose
Messages are sent to respond to customer requests, schedule consultations, provide service updates, and support your security system needs. We do not send unsolicited marketing messages.

Message Frequency
Message frequency varies based on your interaction with us.

Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly at 800-778-8731.

Privacy Policy
Your information will be handled in accordance with our Privacy Policy:
https://adtnow.com/privacy-policy/

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Supported Carriers
Messaging services are supported by most major U.S. carriers. Delivery is not guaranteed and may be subject to carrier availability.